Refund policy

All items sold by Starred are final sale. We do not accept returns or exchanges except as described below.

Damaged or Defective Items
We want to give you the best experience possible. If your order arrives damaged or an item is defective, we will make it right. Please contact us within 7 days of delivery at contact@starred.us with photos and your order number. We will review and, if approved, offer a replacement, exchange, or refund at our discretion.

Cancellation
If you wish to cancel your order, please contact us as soon as possible. All approved cancellations are subject to a 10% cancellation fee.

Because we process and fulfill orders quickly, we cannot guarantee cancellations. Once an order has been processed or shipped, it can no longer be canceled.

Exceptions & Legal Rights
This policy does not limit your statutory rights where applicable. If consumer protection laws in your jurisdiction require a refund or return for certain goods, we will comply with those laws.

Contact
Questions or claims for damaged/defective items: contact@starred.us Please include your order number and photos when applicable.